What is your exchange policy?

We accept exchanges for unworn and unwashed items within 7 days of purchase. Exchanges are available for regular-priced items only. Customers are responsible for shipping and handling costs unless the exchange is due to a manufacturing defect. Sale items, orders purchased with discount codes, and accessories are not eligible for exchange.

How do I request an exchange?

Please contact us at sales@meizigm.com for assistance with your exchange request.

Do you accept refunds?

Due to hygiene reasons, we generally do not offer refunds. Refund requests may be considered on a case-by-case basis.